Returns

Purchases made from Krave and Co are able to be returned or exchanged within 14 days of receiving. They must be sent back in unworn, original con-site on and packaging to our studio. 

When piece(s) are received back, they will be inspected and reviewed within 2 business days. When qualifications are met a refund or exchange will be issued. 

*We cannot accept Earring or Body Jewelry returns due to hygiene and safety*

If you would like to to start the return process or have any questions please email Hello@kraveandco.com 

Refunds

Refunds are given on items returned to store in original condition after they have been received, inspected and meet the qualifications for refund.

If you have any others questions email Hello@kraveandco.com

 

Refunds in other cases

Wrong Sizing: if you order the wrong size Krave and Co will replace your piece upon return of the original to our studio. Shipping will be paid by Customer.

Lost or Stolen: We are not responsible for lost or stolen packages. Every order has insurance on the shipment and an investigation will be launched if necessary. However, the outcome is up to the Postal Service and not Krave and Co.